Product transportation:

Can be DHL, UPS, TNT, EMS, Fedex, etc. Depending on your location, please wait 5-7 working days.
1. For small batch orders, please send your hope through UPS DHL EMS within 3-7 days.
2. Bulk order: it will be delivered by air or sea. Please allow 5-8 days for air freight and 15-30 days for sea freight

3. Payment method: We can accept TT/Bitcoin/Western Union
4. Product packaging: 25kg, 50kg, 100kg, 1000kg, or customized according to customer requirements.

4. 

Company Profile:

We are Shijiazhuang Gantuo Biological Technology Co., Ltd. It is an enterprise engaged in the production of pharmaceutical intermediates, organic intermediates and chemical products.Our goal is to survive by quality and develop by reputation. The company has established long-term technical cooperation relationships with experts and professors from many universities and research institutes in the province. Raw materials are strictly controlled in all aspects to ensure maximum quality and efficiency. Excellent quality, reasonable price, fast delivery, high-quality service and safe and effective transportation. Product ordering ranges from milligrams to tons to ensure that we meet your various needs.

Our service:

Communicate promptly and reply within 12 hours. You can leave a message or send an email to us.

 FAQ:

Q1: Has the quality of your products been approved by third-party laboratories?
Answer: Yes, all products have been strictly tested by our quality control, quality assurance confirmed and approved by third-party laboratories in China, the United States, Canada, Germany, Britain, Italy, France and other countries/regions. If you choose us, we will guarantee to provide you with quality products.

Q2: Can I get samples?
Answer: Of course you can. For most products, we can provide you with free samples, and the shipping costs should be borne by you. We also accept small quantities of 10g, 100g and 1kg orders to evaluate your quality of our products.

Q3: How to place an order for your product?
Answer: First let us know your requirements or applications. Secondly, we quote according to your request or our suggestion. Third, the customer confirms the samples and deposits for the formal order. We can offer discounts for large orders.

Q4: How do you deal with quality complaints?
Answer: First of all, our quality control department will strictly inspect our export products through HPLC, UV, GC, TLC, etc., in order to reduce quality problems to nearly zero. If it is the actual quality problem caused by us, we will send you free goods for replacement or refund your loss.

Q5: Do you have any transshipment policy?
Answer: If the package is lost, we will provide good after-sales service and re-shipment policy. Long-term cooperation with customers has brought huge benefits. We always take extra care in product packaging, even if they try to do this, our customers will confirm this. Sometimes they are found without help. However, despite our best efforts, it is still possible to grab a small number of packages. In this case, we guarantee that it can be returned for free to establish a long-term relationship.
If you have any questions, you are welcome to visit us at any time.